Shipping Policy

At Mamoon Multi Mart, we are committed to delivering your orders quickly, safely, and reliably across Pakistan.

1. Shipping Coverage
We currently offer shipping all over Pakistan. No matter where you are, we aim to get your order delivered to your doorstep.

2. Order Processing Time

• All orders are processed within 1–2 working days
• Orders placed on weekends or public holidays may be processed on the next working day

3. Delivery Time

• Standard delivery time is 3–5 working days
• Delivery time may vary depending on your location and courier service

4. Shipping Charges

• A flat delivery fee of Rs. 200 is applied to all orders
• Any changes in shipping charges will be clearly mentioned on the product or checkout page

5. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) all over Pakistan
• Please ensure you are available to receive your parcel at the time of delivery

6. Order Tracking

• Once your order is shipped, you may receive tracking details via SMS or WhatsApp (if available)
• You can contact us anytime for order updates

📧 Email: mamoonskp@gmail.com
📞 Phone/WhatsApp: 0311-1739697

7. Delivery Issues

• If your order is delayed, lost, or damaged during shipping, please contact us immediately
• We will work with the courier service to resolve the issue as quickly as possible

8. Important Notes

• Please provide accurate shipping details to avoid delays
• Mamoon Multi Mart is not responsible for delays caused by courier companies or unforeseen circumstances